Last Updated: July 31, 2026
Thank you for shopping with VibeDecor.
We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below before placing your order.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are processed Monday through Friday, excluding public holidays.
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During promotional periods or holidays, processing times may be slightly longer.
Shipping Destinations
We currently ship to the United States, Canada, the United Kingdom, Europe, Australia, and many other international destinations.
If we are unable to deliver to your location, we will notify you promptly and issue a full refund if necessary.
Estimated Delivery Time
Estimated delivery times after dispatch are:
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United States: 7–15 business days
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Canada: 7–15 business days
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United Kingdom: 6–12 business days
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Europe: 7–15 business days
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Australia & New Zealand: 8–18 business days
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Other countries: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated during checkout based on your delivery address and selected shipping method.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active after shipment.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities.
These charges are the responsibility of the customer unless otherwise stated during checkout.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is provided, please contact us immediately.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Additional shipping charges may apply if a package must be re-shipped.
Delayed Deliveries
While we strive to meet estimated delivery times, delays caused by shipping carriers, customs inspections, severe weather, or other unforeseen events are outside of our control.
We appreciate your patience and will assist in tracking delayed shipments whenever possible.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
Please include:
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Your order number
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Photos of the damaged package (if applicable)
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A brief description of the issue
We will work with the shipping carrier to resolve the matter as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: supportvibedecor.store@gmail.com
We aim to respond within 24 business hours.